at Intermountain Health in Dover, Delaware, United States
:
Evaluates, designs, tests, implements, upgrades, supports and maintains assigned applications.
+ Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems. Reviews system capabilities, workflow, and scheduling limitations.
+ Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system.
+ Develops, documents and revises system design procedures, test procedures, and quality standards.
+ Expands or modifies system to serve new purposes or improve work flow. Coordinates and links the application within an organization to increase compatibility for information sharing.
+ Reviews and analyzes the system and performance indicators to locate problems, and correct errors. Escalates problems and issues to appropriate staff to ensure timely resolution.
+ Manages small to medium application projects. Manages projects, schedules and facilitates meetings as necessary to complete assignments.
+ Mentors Application Analysts to improve their skills and prepare them for more responsibility. Serves as a technical expert in the assigned applications for users, other team members, vendors and management. Serves as the subject matter expert in the assigned applications for system design and workflow modifications.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
Required:
+ High School Diploma or equivalent required.
+ Epic Certification for the area in which you support.
+ Obtaining additional Proficiency or Certification related to assigned modules may be required based on department’s operational need and at manager discretion.
+ Three (3) years of experience in healthcare, technology or related field is required.
Preferred:
+ Previous work experience as a high level/super user preferred.
+ Experience with Epic – Cadence and or Grand Central and or Prelude.
Physical Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Proficient with MS Offi
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