Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

Vy9CUmVGRi90WTRnR0Qzck9mWG8vUW5WT0E9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

K.A. Recruiting, Inc.

Clinical Laboratory Scientist or Medical Laboratory Technician Job at K.A. Recruiting, Inc.

MEDICAL TECHNOLOGIST NEEDED IN WESTERN ARKANSAS full time, permanent position extremely competitive pay excellent benefits ASCP or AMT preferred generalist position great location with nearly year round sunshine one of fastest growing and most dynamic regions in the... 

Atec, Inc.

Aerospace Engineering Intern Job at Atec, Inc.

SUMMARY Coordinate activities involved in fabrication, operation, application, installation, and repair of mechanical or electromechanical products and systems. ESSENTIAL DUTIES/RESPONSIBILITIES Assist in Analyzing data such as customer design proposal, specifications...

GL: AO

Insurance Specialist WORK FROM HOME Job at GL: AO

 ...This position offers the flexibility to work remotely , collaborate with experienced...  ...Sessions led by industry leaders ~ Life Insurance Coverage ~ Health Insurance...  ...the business. Compliance: Adhere to state laws and industry regulations. Schedule... 

Western University of Health Sciences

Standardized Patient Educator Job at Western University of Health Sciences

 ...Standardized Patient Educator Posting Number: S01584 Campus: Department: 1480-COMP Northwest Campus Classification Pay Scale In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects... 

MS-IL Staffing

Logistics packer 1st shift $18 Job at MS-IL Staffing

 ...Packaging and its local client are NOW HIRING 1st shift Logistics Packer in the Indianapolis, Indiana, area! Position: Logistics Packer...  ...Work Environment: Seated Temperature controlled warehouse At computer station for duration of shift Competencies:...