Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

Vy9CUmVGRi90WTRnR0Qzck9mWG8vUW5WT0E9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Navajo Nation Gaming Enterprise

Accounts Payable Clerk Job at Navajo Nation Gaming Enterprise

Position Summary: Under general direction from the Accounting Manager, processes all invoices payable by the casino and ensures compliance with all the disbursement policies while maintaining superior customer service. Maintains strict confidentiality of payroll information... 

General Motors

Motorsport Harness and Electronics Technician Job at General Motors

 ...onsite. This means the successful candidate is expected to report to Pontiac, MI on a full-time basis. The Role The role of a Motorsport Harness and Electronics Technician is crucial in the high-stakes world of racing, where every second and every detail can be the... 

Destinee Travel

Customer Service Agent - Work From Home Job at Destinee Travel

 ...this is the perfect opportunity to launch or elevate your career in travel. Position Details: Start Date: Immediate openings available! Work Environment: 100% remote position. Flexibility: Part-time or full-time options. Training: Comprehensive... 

Continuum Medical Staffing

Orthopedic Surgery - Physician Opportunity only Job at Continuum Medical Staffing

(Physician/MD qualifications required) Orthopedic Surgery - Saw your name on PhysEmp any interest Orthopedic Surgery Augusta Georgia Hospital Employed setting Call Coverage: 1 in 3 - coverage by GRU Seeking a general Orthopedist (open to fellows on a case by... 

Stater Bros. Markets

Forklift Mechanic Job at Stater Bros. Markets

 ...rate is: $32.48. This position is covered under the Teamster Mechanic Agreement. (This pay rate represents the rate of pay for...  ...maintain all material handling equipment including electric and gas forklifts, transporters, tuggers, and electric and manual pallet jacks....