Job Description

Job Title: House Manager – Emergency Family Shelter Services
Reports To: Program Coordinator
Job Location: Cambridge, MA 02140
Position Type: Full-Time; Hourly Non-Exempt
Shift: Monday - Friday 8:00 A.M. - 4:00 P.M. or 4:00 P.M. - 12:0 A.M.
Salary Range: $18.54 hr.

The Full-Time House Manager runs the Shelter program under the supervision of the Program Manager/Coordinator. House Managers are responsible for ensuring that the house runs smoothly according to the program guidelines and structure. They are available to the residents for support, and are responsible for enforcing all of the rules and policies of the house.

Essential Job Functions

• Manages the operations of the program during the day.
• Responsible for admitting residents as they enter shelter with Heading Home, and ensuring the appropriateness of each resident for placement at the Shelter
• Responsible for making supplies available, including food for the resident’s snacks and lunches
• Reads and updates staff logs with any and all-important information that occurs during their shift
• Maintains appropriate logs of evening and weekend activities
• Attends scheduled staff meetings
• Adheres to all agency and program policies, procedures and rules
• Performs other tasks as assigned by Program Coordinator

EEO STATEMENT

Heading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

• Two years of experience with homeless, disabilities and/or other disenfranchised groups preferred
• Previous work with homeless individuals and/or families, disabilities or other at-risk populations
• Ability to work alone and handle crises with good judgment, adequate communication skills – both written and oral
• Must be able to occasionally ascend/descend stairs up to three or more sets, frequently move equipment weighing up to 25 lbs., and remain in a stationary position 50% of the time

The Full-Time House Manager runs the Shelter program under the supervision of the Program Manager/Coordinator. House Managers are responsible for ensuring that the house runs smoothly according to the program guidelines and structure. They are available to the residents for support, and are responsible for enforcing all of the rules and policies of the house.

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