Genesys Contact Center Reporting Analyst
Remote
Duration: 6-12 Months
Description:
We are seeking a Reporting Analyst with advanced knowledge of Genesys Cloud CX reports and dashboards. The ideal candidate will have experience in designing and developing Tableau or PowerBI solutions, with a strong background in contact center reporting concepts, as well as expertise in big data, noSQL, and SQL data query/extraction coding. 7 years of experience resource.
Key Responsibilities:
Required Qualifications:
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