Job Description

About Us:

Ambience is developing the most capable AI systems for healthcare and medicine. As healthcare costs soar to 17.3% of US GDP and a projected shortage of 100,000 physicians within the next decade, the need for AI is critical. Our frontline healthcare workers are overwhelmed, with only 27% of the average clinician's day spent on direct patient care.

Our vision is to equip every healthcare worker with an advanced AI co-pilot. We believe that people, augmented by AI, will enable us to deliver higher quality healthcare at a lower cost, improving the experience for everyone involved.

Headquartered in San Francisco, we have secured $100M in funding from top investors, including Kleiner Perkins, OpenAI Startup Fund, Andreessen Horowitz, Optum Ventures, Human Capital, and Martin Ventures. We collaborate with leading AI experts such as Jeff Dean, Richard Socher, Pieter Abbeel, and AIX Ventures.

Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.

Clinical Impact Specialist

We are looking for a Clinical Impact Specialist to play a pivotal role in ensuring clinician success with Ambience’s AI-powered solutions. This role is responsible for onboarding, training, and fostering long-term engagement with clinicians, ensuring our technology integrates seamlessly into their workflows. You will work closely with clinical and operational leaders to maximize adoption, satisfaction, and return on investment. If you’re passionate about driving real-world healthcare transformation, this role is for you.

What you’ll accomplish: 

• Champion Clinician Success: Guide clinicians through a seamless onboarding journey, ensuring they feel confident, supported, and ready to integrate our solutions into their daily workflows.

• Build Meaningful Partnerships: Cultivate trusted relationships with clinical and operational leaders, aligning on shared goals to drive long-term success.

• Optimize Workflows for Impact: Identify opportunities to eliminate inefficiencies and enhance clinician productivity, making every interaction with our platform effortless and valuable.

• Turn Insights into Action: Provide strategic recommendations backed by data, helping stakeholders recognize and maximize the value of our solutions.

• Scale What Works: Develop playbooks and repeatable engagement strategies that empower clinicians and set the foundation for long-term adoption.

What we look for: 

• You thrive in dynamic, high-stakes environments. You have 4-7 years of experience in healthcare SaaS, client success, implementation, or healthcare operations, and you know how to navigate evolving priorities while keeping clinicians engaged and successful.

• You drive measurable impact. You’ve helped clinicians seamlessly adopt new technology, ensuring strong engagement and tangible results. You think strategically about adoption and know how to translate insights into action.

• You understand clinical workflows inside and out. You recognize inefficiencies, identify opportunities for improvement, and implement solutions that make a measurable difference in clinician efficiency and satisfaction.

• You are a connector and problem solver. You build trust with clinical and operational leaders, collaborate cross-functionally, and align teams around shared goals to drive long-term success.

• You are energized by meaningful work. You’re passionate about healthcare innovation and excited to be part of a company transforming the clinician experience with cutting-edge AI solutions.

Pay Transparency

The base compensation for this role is approximately $85,000-140,000 per year, excluding equity or bonus targets. We’ve intentionally allocated a wider range so that candidates have more flexibility to choose the desired cash/equity split that works for them. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create.

Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.

Being at Ambience: 

• An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients

• Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach

• Work alongside a world-class, diverse team that is deeply mission aligned

• Ownership over your success and the ability to significantly impact the growth of our company

• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, paid maternity/paternity leave, quarterly retreats, unlimited PTO, and a 401(k) plan

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