Telephone Triage Nurse Job at WakeMed Health & Hospitals, Raleigh, NC

WFBoYWMxUi9zWUVvSHpudU12M28vdy9ZTWc9PQ==
  • WakeMed Health & Hospitals
  • Raleigh, NC

Job Description

Overview: The Telephone Triage Nurse is responsible for providing appropriate health information as well as triaging the patient to the most appropriate level of care. By utilizing assessment skills in conjunction with established medical protocols, will provide phone advice, education, and triage within a full spectrum of acuity. Utilizing comprehensive nursing skills to assess and advise patients and their families, a plan of care is implemented. The plan is based upon the patient's developmental and health care needs as identified through the telephonic assessment of the patient and/or the caller's physical and psychological status in response to the established clinical guidelines. In addition, the Telephone Triage Nurse will provide additional support by managing after-hours calls for various other services outside of triaging, including follow up phone calls to discharge patients from the WakeMed emergency departments meeting a certain criteria. The Telephone Triage Nurse understands the needs of the organization and supports the mission, values, and management of patient care services. Calls from community physicians are given priority service to ensure communication with their peers as well as provide expedient referral services for either emergency department arrivals or inpatient transfers. Department Description:

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit .

EOE

Licensure: Registered Nurse Required Education: Graduate Nursing Required - Or College Courses Nursing Required - With Required Licensure/Certification - And Bachelor's Degree Nursing Preferred Experience: 2 Years Nursing - Related Area Required - And 3 Years Nursing - Related Area Preferred

Job Tags

Similar Jobs

Acclaim Technical Services

Security Specialist (2024-0179) Job at Acclaim Technical Services

 ...area firms and continues to grow. We are actively hiring a Security Specialist with TS clearance to join our Security team working in...  ...with all aspects of the program including personnel, physical and administrative security systems and procedures. Conduct... 

Tutor Me Education

LSAT Online Instructor/Tutor Job at Tutor Me Education

 ...Tutor Me Education is reshaping how students learn. We are looking for online instructor/tutor with experience tutoring/teaching LSAT Exams and/or Law Courses to provide 1:1 or group instruction to students all across the country! Here are the details: Virtual... 

Elevance Health

Compliance Consultant Job at Elevance Health

 ...remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. The Compliance Consultant is responsible for delivering and executing foundational responsibilities that support the commercial Individual &... 

Liberty Personnel Services, Inc.

Maintenance Technicians Job at Liberty Personnel Services, Inc.

 ...Job Details: MAINTENANCE TECHNICIAN Large industrial plant with a nationwide footprint has an immediateneedto add talented Maintenance Techs/Mechanicsto their team. MUST HAVES!~ HS Diploma or Technical degree ~4+ years performing preventative maintenance... 

Riser Fitness, LLC

District Manager: Riser Fitness, LLC, Bay Area, CA Job at Riser Fitness, LLC

 ...Now Hiring: District Manager for Riser Fitness, LLC (East Bay Area, CA) About Us: Be a part of the growing boutique fitness industry and join our Team! Interact directly with prospective members and help them on their fitness journey while you connect and contribute...