Job Description

Job Overview

Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster, your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on.

What You Need to Succeed

Skills to Make the Grade – Multi-tasking, teamwork, communication, and organization skills

•Take Pride in Your Restaurant – Connect with guests and Be proactive in finding ways to help the guest and Front of House team

•Job Qualifications – Must be at least 16 years of age

•Desire to Help At our Busiest – This may include working nights, weekends, and holidays

•Perform the Physical Demands – Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping

BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family!

Great Seafood

You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual “Ultimate Events” like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant.

You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability. With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards.

Great People

You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions.

You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It’s important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need.

You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country – making a significant difference for the homeless and hungry in the communities where we operate.

Great Results

The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation.

The #1 casual dining employer for our size. (Forbes Magazine 2016 List of America’s Best Employers and 2016 List of Canada’s Best Employers)

A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.

Before there was Red Lobster, there was Bill Darden, a man passionate about making delicious, high-quality seafood available and affordable to everyone, including people who lived far from the coast and regardless of race, gender, religion or economic means. What was once a single, family-owned restaurant in Lakeland, Florida, now has over 700 locations around the world!

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