Job Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s   Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

The Senior Director of Engineering Execution will lead the Delivery Office Team for our Commercial Products and Platforms (CPP) Organization. As the Sr. Director, you will manage a large team of engineers, defining technology competencies and developing the standards and skillsets required to deliver our consumer and restaurant business strategies. You will also create and drive the execution strategy to improve overall engineering and quality excellence, including consistent practices and processes that ensure agility, speed, quality, and innovation of technology delivery in close partnership with both internal and external partners. This leader will direct and lead engineering resources to ensure we are able to execute and deliver on our most important technology and enterprise initiatives.

What you will be doing:

• Lead a large team (200+) of engineers located in the US, Mexico and remote.
• Create and operationalize the best practices that engineers leverage for delivery and quality execution.
• Lead the development/refinement and adoption of software development processes that result in high quality products delivered on predictable timelines.
• Drive continuous improvement initiatives by analyzing performance metrics, identifying bottlenecks, and implementing solutions to enhance engineering efficiency and product delivery speed.
• Manage the growth and development of engineers at all levels, proactively considering workforce planning and ensuring healthy talent pipeline from early talent through senior engineers.
• Lead DevOps practices for CPP.
• Ensure the appropriate tools and technologies are leveraged for engineering and testing.
• Lead the rollout of automation for testing across consumer and restaurant platforms.
• Recruit engineering talent to our US and Mexico locations.
• Ensure that the product development lifecycle is governed and managed.
• Partner with senior leaders across product, segment and market teams.
• Ensure engineers are aligned to the priorities identified to deliver funded, road mapped work.
• Manage budget effectively and identify cost savings initiatives to improve spend efficiency.
• Adopt and move the organization (technical, non-technical, and vendor teams) to an agile and product methodology and develop appropriate critical metrics to measure efficiency.
• Build a culture of data driven and customer-first decision making, providing the organization with visual quality metrics that pinpoint the health of execution levers and process including the delivery of projects.
• Help identify and support the development of the next generation of technology leaders for the organization.
• Stay current on emerging technologies impacting software development including the use of Gen AI to improve developer productivity and quality. Evaluate and quantify benefits and make data driven recommendations on adoption of new tools and technologies.
• Foster collaboration and clear communication for a distributed team, intentionally cultivating a positive, inclusive culture that supports engagement and innovation across all locations.

Benefits eligible : Yes
Bonus eligible : Yes
Long term incentive eligible : Yes
The expected salary range for this role is $222,650 - $289,440
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Bachelor's degree or higher in Engineering, Computer Science or related major.
• Experience leading a technology transformation in a large, corporate, and matrixed environments.
• Experience building and scaling an engineering organization.
• 5+ years of experience managing large (100+) engineering teams.
• Experience leading a team located across multiple locations and time zones.
• 10+ years of experience working with digital customer-facing products.
• 5+ years working in an agile and product team environment.
• Project management mentality along with a strong strategic and analytics approach.
• Experience leading teams in the scope of software development process, technology architecture, back-end monitoring tools like New Relic and Kibana, A/B testing tools, Tableau and other data reporting clients.
• Tactical experience as a developer (engineer) working across multiple languages and products (iOS, Android, Java, C#, and .net).
• Effective communicator that can foster collaboration across teams.

Nice to haves:

• Master’s in Business Administration, Engineering, or Computer Science
• QSR industry experience.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected] . Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Job Tags

Similar Jobs