Job Description

The Clinical Specialist will primarily be responsible for case planning, case support coverage, and product pull- through throughout the designated territory, and throughout the Region as needed. The Clinical Specialist will promote Vascular products through education, service and training of customers in the hospital setting. The Clinical Specialist will provide clinical education and sales support in order to assist in achieving projected sales goals, increasing sales revenues within assigned product lines, and increasing market share.

Responsibilities:

• Serves as the technical procedure and product expert in support of case coverage in the hospital setting.
• Focuses on Electrophysiologists and Interventional Cardiologists and hospital staff.
• Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Vascular products can help them to achieve their goals.
• Develop relationships with hospital personnel; make new contacts in hospital departments; identify key decision makers.
• Serve as the primary resource for clinical support in case coverage, troubleshooting, and in-service education for company products.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Attend clinical procedures in the Cardiac Cath Lab, Interventional Radiology Lab, and Operating Room to ensure customer and patient success with Vascular products.
• Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, product development) to develop optimal solutions.
• Support the broader Region as needed with case support in addition to a defined territory.

Required Qualifications:

• Bachelor’s degree or equivalent combination of education and experience
• 5+ years of related work experience
• Ability to travel 50% within assigned region

Preferred Qualifications:

• Patient interaction experience within a lab/operating room environment
• Relevant Technical Certification

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