Job Description

Job Description:

The individual will be responsible for overall production Development/admin of projects, defining the stories, requirements, documentation development, and overall collaboration with internal teams.

• Monitoring of product bug queues in order to validate, triage and prioritize fixes.
• Learning internal systems and data flows, and documenting triage steps as needed
• Develop a broad knowledge base to serve as the business "go-to" individual as issues or questions arise
• Analyzing and modifying Salesforce metadata (fields, object, email templates, reports as well as declarative automation)
• Perform source system analysis and requirements gathering with internal/external customers

Qualifications:

• 1-2 year's technology experience as a business analyst
• Experience working within Salesforce
• SQL and knowledge of reporting is a plus, but no programming experience needed
• Ability to grasp new concepts and technologies quickly in a fast-paced environment
• Need an understanding of data and how it relates to ecosystems
• Demonstrated sense of personal and team accountability
• Excellent verbal and written communication skills, with the ability to facilitate effective business analysis, planning, and prioritization
• Well organized, with strong attention to detail
• Professional team player; ability to work with a variety of personalities

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