Job Description

Salesforce Business Analyst

Location: Remote

Job Type: Full-time, Permanent

About AllCloud

AllCloud is a global professional services company providing organizations with cloud enablement and transformation tools. As an AWS Premier Consulting Partner and audited MSP, a Salesforce Platinum Partner, and a Snowflake Premier Partner, AllCloud helps clients connect their front and back offices by building a new operating model to harness the benefits of cloud technology and data and analytics.

Job Summary

As a Consultant at AllCloud, you will be responsible for bringing Salesforce project implementations to life by working closely with our customers. You should be proficient at engaging with clients to gather the most pertinent information and be capable of explaining difficult concepts and solving problems quickly and efficiently. You will lead an engagement team and assist customers with implementations, integrations, and custom- development projects. In this dynamic role, you will use your expertise and leadership to create Salesforce.com solutions, technical designs, best practices, and application implementations. The ideal candidate should possess an intense passion for ensuring that our customers enjoy lifetime success. 

** Work breakdown is 20% Project Management, 40% Analysis, 40% Technical (drawing on technical and/or CRM product knowledge in advanced configurations of the salesforce.com application)

REQUIREMENTS

Summary of Requirements & Experience

• 3+ years as a Salesforce Configuration.
• Excellent knowledge of Salesforce: Salesforce Marketing Cloud, advanced configuration, business unit management/roles and permissions management, data migration, data model
• Familiar with Marketing Cloud Connect, AMPscript, SQL, journey mapping, and design considerations
• Experience in Agile project methodology, including backlog management, user story & acceptance criteria, sprint planning, etc.
• Excellent analytical and problem-solving skills
• Resourcefulness, creativity, and strategic thinking for troubleshooting problems
• Self-motivated and directed; Fast learner
• Strong English communication and documentation skills
• Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
• Strong attention to detail and documentation
• Able to perform efficiently and effectively without oversight in a fast-paced environment
• Attention to detail is a must

Certifications Preferred

• Agile Certifications
• Salesforce Administrator
• Salesforce Advanced Administrator
• Salesforce Platform App Builder
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant
• Salesforce Marketing Cloud Administrator
• Salesforce Marketing Cloud Email Specialist
• Salesforce Marketing Cloud Consultant
• Salesforce Marketing Cloud Developer

Accreditations Preferred

• Marketing Cloud Personalization
• Marketing Cloud Customer Data Platform
• Marketing Cloud Advanced Cross Channel

Why work for us?

Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring. Apply now to become part of the team. 

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AllCloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

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