Job Description

BJE Professional Services is excited to announce an opening for a Retail Store Manager at our Metro by T-Mobile location. This pivotal role requires a dedicated professional who will be responsible for overseeing the daily operations of the store, driving sales, and delivering exceptional customer service. As a Retail Store Manager, you will lead a team of sales associates and ensure that your store is a welcoming and efficient environment for customers. You will take charge of setting sales goals, managing inventory, and creating a dynamic store atmosphere that encourages purchase and repeat business. The ideal candidate will exhibit strong leadership qualities, possess a passion for technology, and have a thorough understanding of the retail landscape. If you’re ready to step into a challenging and rewarding position where you can foster employee growth and enhance customer relationships, we want to meet you!

Responsibilities

• Manage daily operations and overall performance of the store while ensuring adherence to company standards.
• Motivate and lead a team of sales associates, ensuring they excel in their sales goals and customer service responsibilities.
• Develop strategic sales plans to increase store sales and profitability.
• Conduct regular inventory assessments and manage stock levels to meet customer demand.
• Provide training and development opportunities for team members to enhance their skills and advance their careers.
• Foster a positive store culture that emphasizes teamwork, customer satisfaction, and community engagement.
• Handle customer inquiries, feedback, and complaints professionally to maintain high levels of customer satisfaction.

Requirements

• Proven experience as a retail manager or in other managerial positions in a fast-paced environment, preferably in the wireless or telecommunications field.
• Solid leadership skills with the ability to inspire and develop a team.
• Strong understanding of customer service principles and merchandise presentation.
• Excellent communication and interpersonal skills, capable of building relationships with customers and staff alike.
• Proficiency in sales and inventory management software, as well as Microsoft Office Suite.
• Ability to analyze metrics and derive actionable strategies to improve store performance.
• A strong sales background with a track record of meeting or exceeding sales targets.

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