Job Description

Job Description and Duties

Under the general direction of the Staff Services Manager I, the Program Technician (PT) III in the Record Support Section is responsible for monitoring, researching, and analyzing problems associated with the electronic transmissions of arrest records. The PT III provides consultation to submitting law enforcement agencies regarding transmission and reporting problems. The PT III must have a thorough knowledge of the criminal and applicant fingerprint processes, California criminal justice system, bureau policies and procedures, and the capabilities of the Justice Automated Data Exchange, the Automated Criminal History System, Batch Processor, APP Processor, Global Transaction Controller, and Display Queue. In addition, the PT III prepares and maintains monthly utilization reports for the Program, assists in the development of training manuals, and performs one-on-one training of new or existing staff.

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Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

A fingerprint check is required.

Clearly indicate JC – 442900 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong computer skills and database experience.
• Ability to follow oral and written instructions, policies, and procedures.
• Maintain good and dependable work attendance and punctuality.
• Ability to learn how to interpret manual and automated criminal history records and related source documents.
• Interest in the criminal justice system.
• Strong written and verbal communication skills.
• Ability to work independently or as part of a team.
• Understanding of the criminal justice system and ability to interpret manual and automated criminal history records and related source documents.
• Attention to detail.

Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - .

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover letter is required and must be included.

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