Job Description
DESCRIPTION
Amazon Photos is looking for a Principal Technical Program Manager (TPM) to lead our Trust and Safety programs.
Amazon Photos helps consumers preserve and re-live their memories. The service comes with unlimited photo storage for Prime members and apps are available on iOS, Android, Web, Desktop, Fire Tablet & Fire TV. The service is also integrated into Alexa devices such as Echo Show and Echo Spot. Amazon Photos is the latest digital offering to consumers released on the heels of the Amazon Music and Amazon Video offerings. We have ambitious goals to scale growth and adoption of the service around the world and delight our customers with a great product.
WHO YOU ARE:
You love inventing on behalf of customers and collaborating with creators of many disciplines to deliver the architectures and security systems which enable a trustworthy, high quality customer experience to be delivered to millions of people. You are looking for a place to apply your technical and program management expertise, filling a critical role alongside mission-driven engineering, science, QA, product, marketing and UX teams. You know how to improve the quality and speed of delivery by gathering high quality requirements, driving toward the right architectural outcomes, and by identifying, tracking and communicating the path to delivery within and across the organization. Always looking for ways for us to improve, you identify and create mechanisms which will help us raise the bar on the next release.
YOUR SKILLS:
As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs against technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
Key job responsibilities
- Work with our engineering teams, leadership, legal, and security and privacy experts within Amazon to ensure we maintain and raise the bar regarding the Trust and Safety of Amazon Photos applications, services, and customer content.
- Collaborate with audit teams to identify gaps and opportunities and to align with engineering teams on the right course of action to architect, plan and implement improvements and new programs which you will help identify.
- Closely work with Product Management, UX and our organization’s senior leadership to make sure we are building the best customer experience using the best-in-class Trust and Safety measures.
- In becoming the organization’s expert in this important area, you will lead the Think Big process, making sure we are looking around corners and planning to make the right investments.
BASIC QUALIFICATIONS
- 7+ years of working directly with engineering teams experience
- 7+ years of technical product or program management experience
- 5+ years of software development experience
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
Job Tags
Full time,