Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered. As a Physical Security Specialist Sr. within PNC's Enterprise Technology & Security organization, you will be part of a team and report into a Physical Security Regional Manager. This position is based in the SE West Palm Beach FL area. Law enforcement experience with a 4-year degree in Criminal Justice or similar fields of study, is preferred. We will consider work-related equivalent experience in the military, risk mitigation, or private security management experience with a focus on physical security. You will be assigned a primary PNC office space in the assigned area of responsibility you will be asked to regularly travel in a geographical area to support and assess physical security at retail, facility locations, off-site ATMs, or anywhere PNC has an asset. Occasional travel outside of this area to support the physical security needs of the bank may be required. You must have the ability to be on-call after hours/weekends and will receive calls that may require guidance, or an in-person response should criminal activity be confirmed. You will be asked to work with physical and electronic security vendors to ensure PNC assets are appropriately protected, and equipment is installed where applicable to meet PNC standards. You will work closely with both facility and construction project managers and participate in/ provide input and oversight for projects that impact physical security. Proficient computer and communications skills are needed to write reports, create presentations, provide in-person or remote training to PNC employees, and be able to effectively communicate with PNC Management on the status of cases and/or physical security operations. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Advises on the overall company physical security strategy and leads the implementation of all physical security programs, policies and procedures within a region and area of responsibility, service contracts and related compliance with the Bank Protection Act (BPA) in a market. Offers subject matter expertise surrounding the physical security strategy. Performs site inspections, adhering to the overall physical security strategy and standards. Identifies & resolves areas of risk/exposure. Recommends solutions and improvements to standards and policies including the maintenance and monitoring of access control systems and video surveillance systems. Applies knowledge of all applicable federal, state and local laws relating to security administration. Oversees and/or provides direction to on-site management of all emergency events and coordinates emergency response. Manages & responds to physical security needs of employees, buildings, technology and materials. Coordinates & manages vendor relationships within their area of responsibility to ensure all service level agreements are met. Approves contracts to meet developed policies and procedural guidelines for major business sites, segments or the entire location. Provides direction and guidance to contracted physical security staff. Consults with branch staff, retail operations managers and major building staff and facilitates/assists with the physical security training. Identifies new and innovative approaches to training of security systems and procedures. Regularly applies & shares intelligence with law enforcement in service of securing PNC employees, locations and assets both in response to and in anticipation of threats. Coordinates & provides executive protection as needed. Oversees initiatives and directs special projects, research and assignments related to physical security. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies Competencies Data Gathering and Reporting, Effective Communications, Employee Health and Safety, Facilities Management, Managing Multiple Priorities, Personnel Security, Premises Security, Security Management Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses Candidates being considered for this position will be subject to additional background checks as established by PNC Policies. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC. *For more information, please click on the following links: Time Away from Work ( PNC Full-Time Benefits Summary PNC Part-Time Benefits Summary ( Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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