Patient Services Call Center Representative (Remote) Job at Hansen Physical Therapy, Rapid City, SD

WGZWZWYxWjd0SXdoRkRQak4vUHIvd25YUFE9PQ==
  • Hansen Physical Therapy
  • Rapid City, SD

Job Description

Hansen Physical Therapy in Rapid City, SD is looking for one patient services call center representative (remote) to join our 4 person strong team. We are looking for a Patient Services Specialist to serve as a point of contact for patients with questions about their patient balances. You will be communicating with patients via phone and e-mail and providing exemplary service each step of the way.We are located on 50 Minnesota St Suite 2. Our ideal candidate is a self-starter, ambitious, and hard-working.

This is fully remote work from home position. If you have a strong dermatology medical billing or coding background, please apply! We have many roles opening these next few weeks.

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.
  • Fully remote work from home position
  • Health benefits for employees – we cover 90% of the cost!
  • Collaborative and rewarding environment

Responsibilities

  • Handle a heavy phone volume across all our clients, answering calls and emails from patients, explaining their patient responsibility, taking payments etc.
  • Identify billing issues and solve underlying issues with claims. Escalate issues to the right team members on the billing team
  • Collect payments over the phone where applicable
  • Provide exemplary customer service

Qualifications

  • Familiarity with medical billing concepts is a MUST. Applicants with no medical billing experience will not be considered for this role.
  • BONUS: experience working in dermatology
  • A successful candidate must understand in detail how medical insurance works and possess a knack for diagnosing and reviewing claims-related issues.
  • Strong computer skills, excellent typing skills and ability to learn new Practice Management systems. Experience with Modernizing Medicine is a plus but not required.
  • Excellent customer service skills and pleasant demeanor
  • Ability to multitask and keep calm under pressure

We are looking forward to reading your application.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Remote job,

Similar Jobs

Marietta Dermatology

Dermatology Physician Assistant Job at Marietta Dermatology

General Nature of Work The Physician Assistants provide medical, surgical and/or cosmetic medical care to ensure the highest standard of patient...  ..., and certified. ~ Successful completion of a medical internship and medical residency at an accredited medical facility in... 

Baylor Scott & White Health

Physician Assistant - Cardiology - PRN Job at Baylor Scott & White Health

 ...by the supervising physician. These providers work in a specialty clinic, and may specialize in Palliative Care, Pulmonary, Infectious Disease, Endocrinology, Gastroenterology, Cardiology, Dermatology, Urology, Nephrology, Neurology, Hematology, Oncology, Allergy and... 

Familia Dental

Call Center Representative - Inbound Agent Job at Familia Dental

WE ARE HIRING FULL-TIME INBOUND AGENTS FOR OUR CALL CENTER AT OUR CORPORATE HEADQUARTERS LOCATED IN SCHAUMBURG, IL.Familia Dental...  ...eligible to earn a $1,000 monthly bonus and the opportunity to work from home based on their performance each month.~Paid time off~... 

Y-Planet, Inc

Social Media Manager Job at Y-Planet, Inc

 ...About this position : The Social Media Manager is responsible for hosting all livestreams for our TikTok Livestream Agency. As the host of livestreams, you are to interact with every member that joins the live and follow closely with the script for livestreams that will... 

Metro Associates

RN - Home Health RL115281 Job at Metro Associates

 ...position Our Award-Winning Client is seeking a Registered Nurse (Home Health) to join their growing team in Carlisle, PA. This role will...  ...~ Associate degree or higher ~1+ year of experience in an RN role ~ Valid Registered Nurse (RN) license in the state of Pennsylvania...