Job Description

On-Call Specialist for Visiting Angels Grand Junction - MUST LIVE IN GRAND JUNCTION OR SURROUNDING AREA

POSITION PURPOSE:

As an On-Call Specialist, you will be responsible for managing all inbound and outbound calls from Clients, Management and Caregivers with the highest level of customer service and communication skills. This is a REMOTE position.

RATE:

Stipend of $450/week

POSITION RESPONSIBILITIES:

• Must be available to WORK EVENINGS AND WEEKENDS.
• Manage all inbound and outbound calls after business hours.
• On-Call will last for 2 weeks at a time, averaging 2 weeks / month
• Monday – Monday : 5:00 pm – 8:00 am (daily)
• Saturday – Sunday : (all day)
• Provide high quality communication of services and information.
• Identify and resolve priority issues.
• Transfer/transcribe information to the appropriate resource.
• Document all call information per standard operating procedures and ensure appropriate individuals are informed.
• Maintain Excellent, kind and respectful communication with all staff members.
• This position is eligible for benefits (health, vision, dental).

QUALIFICATIONS:

Experience with a call center or customer support role preferred. Must have excellent phone, verbal and written communication skills and ability to work well under pressure. Must enjoy working in a fast-paced environment. Experience working with various personality types. Must be organized and able to multi-task. Must be self-directed and be able to work with minimal supervision. We are an equal opportunity employer

Job Tags

Part time, Sunday, Saturday, Afternoon shift,

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