Job Description

We’re looking for a reliable Mental Health Administrative Assistant medical assistant to work directly with our mental health clinicians and help us provide first-class care to our patients. You’ll greet people when they come in (when we go back to in-person), organize and schedule appointments, return emails, collect documentation, all while building an excellent rapport with our patients. Jobseekers should have some experience in the Psychology/medical field and love helping people.

• Proven working experience as an Administrative Assistant in a medical or mental health facility
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and priorities work
• Social perceptiveness and service-oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software

Responsibilities:

• Manage clinical data
• Answer phones and return phone calls in a prompt manner
• Book appointments and provide consultations for potential clients
• Weekly meetings with upper management
• Utilize multiple Electronic Health Records systems
• Be familiar with and implement HIPPA regulations
• Sending and auditing new client forms
• Manage clinician’s schedules with clients (i.e. cancelling and rescheduling)
• Support clinical staff with client related questions
• Check insurance information and collect client payments
• Quick to reply and meet deadlines with clients and projects

Qualifications:

• Over 1 year of work experience as an administrative assistant performing admin duties or similar role in a mental health or medical workplace.
• Experience working in mental health preferred
• Graduated from high school or received GED
• Solid communication and excellent customer service skills
• Critical thinking skills
• Experience working with diverse populations
• Clear written and verbal communication skills
• Familiarity with insurance and billing
• Fluent in reading, writing, and communicating in Spanish
• Must be comfortable working independently most of the work day

About Company: We are a team of providers, who are committed to high-quality mental health care and to helping adults, couples & families find greater happiness and meaning in their lives. We specialize in working with historically marginalized communities and communities of color. Benefits Breakdown: Medical benefits ( for full-time employees‍Dental, Vision, Life Insurance, 401K matchingW2 Employeeremote work at this timeAnnual CEU, internet stipend.compensated admin time for collaboration, clinical documentation, and reviewing members' chartsMalpractice Insurance CoverageBi-weekly (PAID) consultation support groups to enhance your clinical skillsStreamlined Treatment Plans and Progress Notes within a user-friendly electronic health record software system

Job Tags

Weekly pay, Full time, Work experience placement,

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