Job Description
PBC Solutions is looking for a Manager of Payroll, Benefits & HR Systems to lead our administration , improvement and strategic management of payroll processes, employee benefits programs, and HR systems!
Please note: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate is preferably based in Victoria BC, wit h regular presence at our office in Saanichton.
About PBC Solutions
PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.
Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work, and this role will support this business growth.
Position Summary:
Reporting to the AVP, People & Culture, the Manager, Payroll, Benefits, and HR Systems oversees the administration, improvement and strategic management of payroll processes, employee benefits programs, and HR systems (Workday and related programs) within our organization. This role ensures the accurate and timely processing of payroll, management and optimization of employee benefits offerings, and manages HR systems and related processes to ensure compliance with relevant regulations, Collective Agreement and internal policies, streamline HR operations, create dashboards and analyze workforce metrics, and contribute to a positive employee experience. The Manager, Payroll, Benefits & HR systems also works closely with the Finance & Contracts department to share data, enable budget forecasting and monitoring, optimize and automate systems and processes.
Primary Duties:
Payroll Management
Oversee the timely and accurate processing of payroll for all employees, unionized and excluded (exempt), leading assigned staff.
Ensure compliance with payroll tax regulations and ensure correct deductions and withholdings.
Ensure compliance with the BCGEU Collective Agreement and PBC Solutions policies and processes.
Collaborate with the rest of the People & Culture team to ensure employee administration is handled accurately and efficiently throughout the employee life cycle, and processes are optimized.
Provides the Finance & Contracts department with required data and analysis (e.g., payroll reconciliation, various reports) and works collaboratively to build and optimize shared tools and processes.
Conducts regular audits to verify payroll data integrity and troubleshoot discrepancies.
Manages payroll system updates and works closely with the parent company (Pacific Blue Cross), Workday and third-party vendor to ensure payroll/ERP system is operating efficiently.
Responds to employee inquiries regarding payroll issues in a timely and professional manner, works with the Union and contributes to Labour Relations as it pertains to payroll, benefits and employee administration.
Benefits Administration:
Oversees the design/review, implementation, and ongoing management of employee benefits programs, including health, dental, vision, retirement plans, and other related benefits.
Oversees communications to employees about benefits programs to ensure employees are informed, are supported to make decisions (e.g., chose benefits options) and are able to access the health & wellness support they need.
Ensures appropriate response to employees’ questions regarding benefits questions (enrollment, eligibility, coverage etc.).
Collaborates with the benefits provider to conduct benefits plans usage and cost analysis, and propose adjustments to the plans when required to ensure plans support our people and are financially sustainable.
Ensures compliance with benefits-related regulations, contracts, Collective Agreement provisions and related policies.
Conducts regular benefits audits and ensures accurate recordkeeping.
HR Systems Management:
Oversees the administration and enhancement of our ERP Workday and related systems to ensure data integrity, smooth operations and optimization (e.g., automation, self-serve…).
Ensures that all HR systems meet privacy and information security requirements.
Collaborates with Pacific Blue Cross, Workday and 3rd party-vendor, IT and other teams to troubleshoot system issues, implement updates, ensure systems are integrated efficiently and optimize them (e.g., more automation, additional functionalities...).
Works with cross-functional teams to ensure HR systems are aligned with business needs and can deliver accurate reporting and analytics.
Creates and analyses HR reports, dashboards, and analytics to support decision making, offering insights into payroll, benefits, workforce profile and metrics, and HR system performance.
Compliance and Reporting:
Ensures all payroll and benefits processes are fully compliant with applicable laws, regulations, Collective Agreement and company policies.
Stays up-to-date on changing labour laws, tax laws, and benefits legislation, implementing necessary changes to payroll and benefits administration.
Prepares and submits government-required filings related to payroll taxes, benefits reports, and other HR-related data.
Conduct regular audits and work with external auditors as needed to maintain compliance.
Conducts audits, provides reports to the Finance department to meet budget forecasting & monitoring, client, compliance and auditing requirements.
Leadership and Team Collaboration:
Leads and mentors payroll, benefits, and HR systems professionals, fostering a collaborative and high-performance culture.
Collaborates with the rest of the People & Culture / HR team, Finance, and other key interested parties to ensure seamless coordination of payroll and benefits programs.
Provides training and support to employees and managers on payroll, benefits, and HR systems processes and tools.
Required qualifications and experience:
Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field.
Minimum of 5 years’ experience in payroll, benefits administration and HR systems, with at least 2 years in a supervisory or managerial role.
In-depth knowledge of payroll, benefits administration, HR system administration, tax and compliance regulations.
Experience working with ERP (Workday preferred).
Experience working with third-party vendors or providers (e.g., benefits providers).
Strong experience in Excel.
Experience operating in a unionized environment, with a demonstrated ability to interpret Collective Agreement and related policies, and work with Unions.
Experience with accounting principles, audits and payroll reconciliations
Experience contributing to business growth by scaling systems.
An equivalent combination of education and experience may be considered.
Preferred qualifications:
Certified Payroll Manager (CPM), Certified Benefits Professional (CBP), or similar certification.
HRIS certification, accounting certification or related technical certifications.
Travel / Work Location :
PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate is preferably based in Victoria BC, and requires regular presence at our office in Saanichton.
In the event that the successful candidate is not based in the Victoria area, frequent travel to Victoria will be required.
What's in it for you
We offer market competitive total compensation, including an annual incentive bonus plan and market-based salaries. The base salary range for this position is $93,900 - $ 140,900 annually . Placement in the salary range will be determined by the level of experience and expertise based on corporate guidelines, with the goal to ensure market competitiveness and internal equity.
We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer generous vacation and paid leaves along with a Defined Benefit Pension Plan (PSPP), for all eligible employees.
We strive to create a workplace where everyone feels valued a nd employee s feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.
PBC Solutions is an equal opportunity employer and welcomes applications from al l qualified cand idates.
To request an accommodation in completing this application, pre-employme nt testing, i nterviewing or otherwise participating in the employee selection process, please direct your inquiries to
[email protected]
Does this opportunity resonate with you?
Are you seeking a work enviro nment that will challenge you, provide stretch opportunities, and suppor t your success and growth? Then you've found your ideal w ork environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.
Please note, if se lected for this opportunity, you will be r equired to undergo a background check in accordan ce with PBC Sol utions policies.
We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.
This posting will be open until filled. We will start reviewing applications on February 4, 2025.
How we work
Our Guiding Prin cip les
Honesty - We will be truthful . We will create a safe environment to communicat e p roactively, openly and with respect . We will be transparent and genuine with our interests.
Integrity - We will act consistently to do the right thing and ensure our words and actions align . Embracing opportunities and challenges, we will live our shared values and vision.
Reciprocity - We will s trive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing thi s requires an ongoing give and take . We will win and lose as one .
Autonomy - We respect and a ckn owledge the interests of each party . We trust each other to make decisions and act based on our diverse strengths to ac hieve our mutually desired outcomes .
Loyalty - We will be bold, br ave , and committed to our relationship . As partners, we will advocate for one another, celebrate our successes, and have ea ch other’s back through our challenges .
Equity - We commit to a balanced partnership . We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and o ppo rtunities to achieve mutual success .
Our Intended Behaviours
Communication - We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.
Flexibility - We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change wit h a n open-minded and p osit ive attitude .
Perspective - We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sh ari ng and exploring all points of view .
Focus - We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.
T rus t & Confidence - We lead with trust . We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vu lnerable .
Feed back - No surprises . We will m aintai n a strong relationship through timely , purposeful feedback in a safe, respectful, and collaborative environment.
Solution-oriented - We see po ssibilities rather than limitations . We use our diverse capabilities to develop options to resolve our challenges.
Job Tags
Remote job, Flexible hours,