Job Description
Job Title
Loan Officer
Location: AZ Remote
What You'll Do AmeriHome Consumer Direct Loan Officers receive a large number of calls from clients directly from our portfolio. Our Loan Officers build rapport, analyze financial situations and determine the appropriate loan product to meet our client’s goals. Our customers' experience is our primary focus, and our Loan Officers are required to have best in class customer service skills.
- Speak with borrowers to assess their loan requirements. Consult with clients on loan options that are best suited for their needs; clearly present benefits and options
- Be the go-to person for the borrower throughout the loan application process
- Ensure a seamless and smooth process for the client by building a strong partnership with the operations team
- Utilize technology to multitask and manage a large pipeline
- Assist borrowers with purchase transactions by utilizing our nationwide realtor referral network
- Maintain pre-established daily, weekly, and monthly KPI’s (Key performance indicators)
- Assists with other tasks as requested by SVP Sales and/or Managing Director
- Base + Bonus: No draw (additional compensation for self-sourced and purchase business)
- Ramp up incentive: First 3 months
- Work/Life Balance: Monday – Friday/ No weekends required
- Inbound leads: We have over $60+ Billion Portfolio – AmeriHome Loan Officers receive a large number of calls from clients directly from our portfolio. Our Loan Officers work with incoming leads of customers interested in our programs
- States Licensing: Company paid licensing, continuing education, and annual state/NMLS renewal
What You'll Need What you need to have: - High School Diploma or GED Equivalent
- Proven successful consumer lending sales experience (minimum 2 years, 5 years preferred), working with FHA and conforming products
- Proficient computer skills including Encompass (LOS) and Velocify (CRM)
- Excellent interpersonal, written, and oral communication skills (Bi-lingual fluency a plus).
- Must have strong sales and closing techniques
- Ability to take initiative
- NMLS SAFE ACT compliant, holding 5 or more active state licenses
- Proven track record in the mortgage environment
- Ability to regularly achieve 50+ outbound dials & 3+ hours of customer engagement (talk time)
- Strong problem-solving ability with multiple systems and scenarios.
- Ability to prioritize tasks in a fast-paced environment
- Proficient in Microsoft Office/Excellent computer skills
Compensation: Hourly range for new hires is generally $14.00 for Nevada. Salary amount is determined by specific job location.
Benefits You’ll Love We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About The Company AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email
[email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation
Job Tags
Remote job, Hourly pay, Full time, Monday to Friday,