Job Description
Senior / Lead Java Application Support Engineer
Tampa FL
Full Time
JOB DESCRIPTION:
- The Development family is responsible for creating designing deploying and supporting applications programs and software solutions.
- May include research new development prototyping modification reuse reengineering maintenance or any other activities related to software products used internally or externally on product platforms supported by the firm.
- The software development process requires indepth domain expertise in existing and emerging development methodologies tools and programming languages.
- Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions.
- The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm.
- Works closely with development teams infrastructure partners and internal / external clients to advance and resolve technical support incidents.
RESPONSIBILITIES:
- Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents
- Resolve Critical application alerts in a timely fashion including production defects providing business impact and analysis to teams handling minor enhancements as needed
- Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
- Collaborate with internal teams to provide answers to application issues and advance to as needed
- Validate and submit responses to requests for information from ongoing audits
- Review and Complete Disaster Recovery scripts during planned and unplanned outages providing BCM evidence as needed
- Identify and implement automation opportunities to reduce manual effort associated with application monitoring
- Partner with development teams to provide input into the design and development stages of applications
- Complete the preproduction/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW SF etc.)
- Aligns risk and control processes into daytoday responsibilities to monitor and mitigate risk; advances appropriately
QUALIFICATIONS:
- Bachelors degree preferred or equivalent experience.
- Minimum of 6 years of related experience
- Minimum of 4 years of related experience in Distributed Application Support.
- Good Experience in Distributed Application Support built in Java/J2EE XML HTML Java Script NodeJS platforms.
- Hands on experience in Unix Linux Windows SQL/PLSQL
- Familiarity working with relational databases (DB2 Oracle Snowflake)
- Exposure to Containers platform and Redhat OpenShift
- Monitoring and Data Tools experience (Splunk HiPam DynaTrace IBM Zolda)
- Familiarity with Cloud Technologies (AWS services (S3 EC2 Lambda SQS IAM roles) Azure RDS Aurora Postgres)
- Scheduling Tool experience (CA AutoSys ControlM)
- Middleware experience (Tomcat WebSphere)
- Messaging Queue Systems (IBM MQ Oracle AQ ActiveMQ)
- Strong problemsolving skills with the ability to think creatively.
- Exposure to Mainframe troubleshooting and support skills (COBOL JCL DB2 DB2 Stored Procedures CICS SPUFI File aid)
- Exposure to Mainframe scheduling (Job abends Predecessor/Successor).
Job Tags
Full time,