Jr. Support Specialist Job at VDart Inc, Dallas, TX

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  • VDart Inc
  • Dallas, TX

Job Description

Title: Jr. Support Specialist

Location: Dallas, Texas (Onsite)

Type: Contract

Required:

  • 1-3 years' experience in a fast-paced technical environment
  • Degree from technical institute or formal college degree in related field
  • Experience managing and working with PC Inventory
  • Understanding of various desktop operating systems such as Windows 10/11, Mac OS
  • Understanding of networking concepts and terminology
  • Working knowledge of AD/ LDAP/ OU's and GPO's
  • Experience with deploying and maintaining Bitlocker / MBAM
  • Experience in the use and support of productivity software such as Microsoft Office
  • Must have excellent verbal and written communication skills to interact with a wide variety of internal users and Executives.
  • Must have excellent organization and technical documentation skills.
  • Ability to work calmly under pressure and meet deadlines.
  • Ability to complete projects and tasks according to priorities.
  • Ability to work with vendors to resolve technical issues
  • Ability to work with Software developers and troubleshoot complex environments
  • Learning new technologies and implementing support plans

Preferred:

  • Experience with JAMF and Intune and SCCM a plus
  • Net+ / A+ would be a plus
  • Office 365 Administration experience would be a plus
  • Experience with Service Now

Job Tags

Contract work,

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