Job Description

The Intercom System Engineer creates specific Intercom product or system solutions based on (project) specific enduser requirements and/or specific vertical needs and supports project tenders and the related execution process. The position also provides technical support for regional customers. 

This position is located in the New York TriState Area and candidates must be within a couple of hours travel of New York NY.

RESPONSIBILITES  

• Translating enduser requirements into technical solutions with adaptation of standard products for verticals/projects considering crossBU & 3rd party integration requirements. 

• Oversee the preparation of technical concepts and system designs for dedicated product solutions and projects on request of sales organizations. 

• Provide guidance and support for troubleshooting and upgrades throughout the life of the system (level 2 and level 3). 

• Support the final installation and commissioning phase including troubleshooting as required. 

• Collaborate with the sales organization in projects and/or project acquisition phase. 

• Assist sales in explaining concepts to endusers influencers and system integrators. 

• Troubleshoot test and debug RTS products/software and report findings that engineering may need to address. 

• Support training for sales and customers locally. 

Qualifications :

• Bachelors degree in a technical domain or Engineering combined with experience in a field related to professional communications. Commensurate experience in lieu of education may be considered. 

• 5 years of experience in technical support/engineering preferably in the Critical Communications or Broadcast markets.

• Strong expertise in the IP domain. 

• Includes conceptual knowledge of trending Audio over IP Platforms (Dante AES67 & SMPTE 2110). 

• Good knowledge of RTS intercom standards. 

• Includes 2Wire Analog OMNEO and RVON. 

• An understanding of server virtualization. 

• A good knowledge of constructing translating and understanding signal flow diagrams. 

• Strong customer focus and must have excellent written and verbalcommunication skills. 

• Ability to plan organize follow through and implement activities to achieve timely accurate results focusing on key priorities and effectively managing multiple projects. 

• Ability to identify problems and root causes being creative in problemsolving must demonstrate active listening skills to gather input examine all possibilities and remain openminded. 

• Trustworthy and credible remaining consistent in word and action. 

• Valid passport and English proficiency required. 

• Physical Demands: Normal office environment. 

• Some exposure to factory and warehouse environments depending upon project(s). 

• Travel up to 50% of time some international travel is possible. 

Additional Information :

• The U.S. base salary range for this fulltime position is $98000 to $105000.  Within the range individual pay is determined based on several factors including but not limited to work experience and job knowledge complexity of the role job location etc.
• All your information will be kept confidential according to EEO guidelines.
• By choice we are committed to a diverse workforce EOE/Protected Veteran/Disabled.
• BOSCH is a proud supporter of STEM (Science Technology Engineering & Mathematics) Initiatives:  FIRST Robotics (For Inspiration and Recognition of Science and Technology) and  AWIM (A World In Motion)
• Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
• Bosch Building Technologies intends to transform our business and thrive under new ownership! We are committed to expand our business and looking for talented individuals to join us on this exciting journey!  
• Learn more here:

Remote Work :

Yes

Employment Type :

Fulltime

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