Job Description

The Dinex Group by Daniel Boulud owns/operates a collection of restaurants and hospitality venues across the globe. We are currently seeking a Director of Operations.

OVERVIEW

The Director oversees the day-to-day operation of multiple concepts within the project, including the supervision of general manager, financial direction, business acumen and members' experience satisfaction. The leadership must demonstrate the ability to aspire a team of mid/senior level managers while collaborating with the membership services to execute the world-leading food and beverage program. From the critical path to daily management briefings, the Director's awareness in high level management with multiple partnership collaboration is a must.

GENERAL RESPONSIBILITIES

· Co-drive critical path from pre-construction phase until grand opening

· Lead the team to sustain each venue's inspiration, conceptual direction and financial targets

· Build and supervise direct reports, including general manager, director of sales, restaurant and nightlife management

· Drive creative activation based on seasonality and hospitality market trend

· Lead the team to exercise 'member ready' hospitality

· Accompany Culinary Director to build the culinary team

· Co-drive critical path from the pre-construction phase and on

· Maintain the member experience standards from arrival to departure

· Emphasize member relations while understanding the member clientele

· FP&A

· Collaborate with PR agencies and marketing department to increase social visibility

GENERAL LEADERSHIP QUALITIES

· Ability to drive daily management briefings

· Receive, understand, collaborate and execute strategic initiatives provided the executive team

· Fluent awareness of NY labor regulation and HR policies

· Build, manage and lead a team of talented hospitality professionals, including hourly team members

· Sustain and develop relationship with key community stakeholders

· Provide bi-weekly P&L narrative and control

· Create efficient management schedule to create work-life balance

· Facility management, including vendor relationship and accountability

· Flex COGS in all aspects of operation including beverage, labor and other operational expenses

· Conduct weekly management meetings

· Corporate presentations for CapEx and financial related topics

· NYC Health Department requirement knowledge

· Enforcing educational and disciplinary processes while maintaining proper documentation

REQUIREMENT

· Experience in leading multiple concepts, combined minimum of $20M in annual revenue

· Director level+ F&B management experience (restaurant group experience is a must)

· Advanced emotional intelligence awareness

· Adobe, Microsoft, Resy, UpServe, TripleSeat, and other operations related application knowledge

· Budgeting and FP&A skills set

· Ability to multi-task with maximum efficiency

· Advanced food and beverage knowledge

· Ability to mentor leadership level team members

QUALIFICATION

· Minimum of 3 years in a director position of food & beverage industry (consulting not included)

· Bachelor’s Degree in Business or Hospitality

· Fluent in English in written and verbal

· 2nd language preferred but not required

· Continuous Improvement Training (Six Sigma) preferred

· Forbes Service Standards training required

· Michelin Restaurant experience required

The Dinex Group LLC is an equal opportunity employer. The Dinex Group LLC does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

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