Job Title: Business Analyst (Salesforce CRM)
Location: Sanjose, CA (Hybrid)
This Position is open for W2 Required Visas are H4EAD, GCEAD, GC, US Citizens
Experience:
● Minimum of 5-6 years of experience as a Business Analyst, with a strong focus on
Salesforce CRM.
● Proven experience in understanding Lead-to-Opportunity management processes,
Managed packages, Analytics & Reporting.
Key Responsibilities:
• Conduct discovery meetings with stakeholders to identify business needs and project
requirements.
• Gather, document, and analyze requirements, translating them into clear and detailed
Business Requirement Documents (BRDs).
• Develop and document user stories, ensuring alignment with business objectives.
• Create comprehensive test plans to ensure all project requirements are met.
• Facilitate cross-functional collaboration between stakeholders, developers, and project
teams.
• Maintain thorough project documentation, including requirements, design specs, and
testing outcomes.
• Lead User Acceptance Testing (UAT) processes to ensure alignment with business
needs and project success.
• Provide post-implementation support during the go-live phase to ensure a smooth
transition.
Skills:
● Strong understanding of Salesforce CRM, reporting & analytics, and data integration
processes.
● Proficiency in tools such as Snowflake, SQL, and JIRA for effective data analysis,
tracking, and project management.
● Excellent communication, presentation, and interpersonal skills, with the ability to
effectively communicate with both technical and non-technical stakeholders
EMAIL: [email protected]
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