Concierge Job at Clearwater Beach Marriott Suites on Sand Key, Clearwater Beach, FL

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  • Clearwater Beach Marriott Suites on Sand Key
  • Clearwater Beach, FL

Job Description

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you!  Overview:

We are looking for a professional part-time concierge to join our amazing team and serve as an ambassador of the hotel by providing special assistance and information about local area attractions to guests and visitors. A successful concierge has a positive attitude and a passion for helping others and making human to human connections.

Responsibilities include:

  • Greet customers immediately with a friendly and sincere welcome and respond to inquiries with accurate information regarding hours of outlet operations, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs
  • Distribute printed materials such as brochures of local attractions or other hotel information and keep paper information inventory stocked
  • Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems
  • Assist at the Front Desk or At Your Service with answering phones or fielding guest questions and responding to guest needs
  • Build relationships with community organizations, businesses and area attractions in order to offer guests a variety of entertainment options

Job Tags

Part time, Local area, Immediate start, Worldwide,

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