Job Description
Job Title: Area Associate Clinical Oncology Specialist
Job Location: Grand Rapids, MI, USA
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level: Entry level
Position Summary
The Area Associate Sales Representative (ACOS) is responsible for account sales, service, and support activities of all Oncology products within a temporarily assigned geography within their Area which is vacant and in need of support for an extended period of time. The individual will sell the full suite of Natera’s Oncology products, support Clinical Oncology Specialists (COS) or vacant geographies, increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Responsibilities include travel for cultivating and maintaining key relationships, working with customers and internal partners to solve the key issues of the day, and executing a strategic business plan to grow unit volumes.
Primary Responsibilities - Become product experts on all Natera Oncology products and processes to maximize effectiveness in the field.
- Travel to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through.
- Increase unit volumes in existing accounts with a heavy emphasis in managing order renewals, Draw pull through, driving new patients with existing customers & closing new physicians within said account.
- Take the lead in resolving Missing Information (MI) while partnering with assigned COS to achieve territory Missing Information (MI) goal, sell, maintain & support existing customers.
- Focus on Pathology to assist in obtaining alternate pathology reports, expedite block shipment, stock kits, and provide top level customer service to our pathology partners.
- Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
- Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees
- Respect and maintain the confidentiality of laboratory and financial information
- Practice and adhere to all company policies and regulations
- Follow Compliance procedures and participates in Compliance training
- Perform miscellaneous duties with completion in a designated time frame
- Communicate with Natera staff and its customer to ensure quality
Qualifications - Bachelor’s degree or equivalent
- Minimum of 2 years of sales experience or Clinical support/Caregiver experience such as OCN or other.
- Background in medical or biological sciences is preferred
Knowledge, Skills, And Abilities - Proven track record of success in achieving and exceeding sales goals
- Award winning sales professional due to individual achievements
- Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
- Ability to think strategically as well as execute tactically
- Must act with a sense of urgency
- Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful
- Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
- Effective time management skills required with a demonstrated ability to assess and prioritize
- Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com
Physical Demands And Work Environment - Duties are typically performed in a medical office or hospital setting.
- This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
- Duties may require working outside normal working hours (evenings and weekends) at times.
- 75% travel required
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Remote USA
$110,000—$130,000 USD
OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
What We Offer Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents. Link:
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For More Information - BBB announcement on job scams
- FBI Cyber Crime resource page
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Job Tags
Full time, Contract work, Immediate start, Remote job, Worldwide, Flexible hours, Weekend work, Afternoon shift,